Applying emotional intelligence at work
9 May, 2016

Applying emotional intelligence at work: The essentials

Learn what emotional intelligence is and isn't and find out why all seven dimensions of emotional intelligence really matter at work and how you can boost your EI. 

The business case for emotional intelligence is now firmly established - even to the point of research proving that those with higher levels of emotional intelligence earn more money, have less absenteeism and cope better with organisational stress.

What this emotional intelligence live tele-class will cover:

  1. What is emotional intelligence exactly? 
  2. Why emotional intelligence matters at work.
  3. Cutting through the myths and hype - why you shouldn't believe everything you read about EI!
  4. Understanding what emotional intelligence isn't. 
  5. The seven dimensions of emotional intelligence and how they impact on work interactions, engagement and morale. 
  6. Understanding the emotional drivers of behaviour and why people behave in the way they do at work. 
  7. Understanding why people may not act on information you give them.
  8. Three things everyone could be taught about emotions.
  9. How to measure emotional intelligence at work - what assessments are available.
  10. How to recognise employees and colleagues with low emotional intelligence.
  11. What benefits can higher levels of emotional intelligence bring to your workplace?
  12. Three key ways to improve your emotional intelligence at work.

Available for private groups and organisations by request 

Please contact us to have this emotional intelligence tele-class conducted privately for your group or organisation.

Ideal for: Anyone interested in understanding more about emotional intelligence: managers, supervisors, HR professionals, teachers, parents, customer service officers, dentists, lawyers, engineers, accountants, nurses, public servants, real estate professionals,  ... anyone.

Presenter: Rachel Green:


Absolutely fabulous teleclass

Absolutely fabulous teleclass. Love being able to sit at home without the travel time. Also really well priced. I'll definitely be back.

Stacy Edwards, Communications Department Coordinator, Fremantle.
I would recommend Rachel's live tele-classes to anyone

Rachel's presentation was short, sharp and to the point; and I was able to take away so much from it, even though we only had an hour. I would recommend Rachel's live tele-classes to anyone wanting to acquire new skills, brush-up on old ones or discover something about themselves.

Cherie Wallace, Coordinator Statutory Planning, City of Kalgoorlie-Boulder, Western Australia.
Changed my life completely, and for good

While listening to Rachel during the presentation there was a click in my mind that changed my perception about work and life completely and for good. Since then I've recommended her to two of the persons I deal with on a daily basis; my beloved wife and my boss, with great results.

David Fernandez, Manager, IBN Corporation, Tom Price, WA. 
Enormously beneficial

Just want to let you know how much I enjoyed the live tele-class on emotional intelligence last week. It was at a time which really suited me in that I could finish work, log onto the tele-class, complete the sesson and still be home in time for dinner! Once the class started I found it really easy to follow and I could ask questions via the chat box. The information you gave us is enormously beneficial. 

Kerry Morrison, Training and Workforce Development Consultant, CommunityWest. WA.
5 star rating! Excellent. 

5 star rating! This was a very stabilising and informative tele-class. Thank you again Rachel for providing us with the tools we require to make us emotionally strong.

Roza Russell, Business Solutions - Operating Systems Manager, Realmark Real Estate.

Article originally appeared on The Emotional Intelligence Institute (
See website for complete article licensing information.