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How to be assertive, say no & win respect

How to be assertive, say no and have a voice:

Ever been talked into doing something you didn't want to do, sounded uncertain when you wanted to sound clear and strong, or not spoken out or been listened to when you had an opinion or idea?  

Learn how to be more assertive, say no politely, have a voice and gain more respect at work, in this information packed tele-class by Founding Director of Confident Woman Australia, Rachel Green. 

This is not about making you or your staff pushy, bossy or difficult. That's being aggressive. Assertion skills are always based on respect.

This "how to be assertive" tele-class will cover, how to:

  • Sound more assertive and confident.
  • Look more confident in meetings.
  • Stop sounding timid or defensive or justifying yourself.
  • Speak out with self-confidence and clarity at meetings so you have a voice and are heard.
  • Stand up for yourself without appearing aggressive or rude.
  • Say No! politely without feeling guilty or worrying about hurting people's feelings.
  • Stand your ground and stick to what you've said without backing down.
  • Sound knowledgeable, intelligent and mature.
  • Interrupt politely instead of going quiet when someone talks over the top of you.
  • Gain the credit and respect for your ideas and opinions.

Available for private groups and organisations by request 

Please contact us to have this tele-class conducted privately for your top team, group or organisation.

Presenter: Rachel Green:

  • Rachel Green is the Director of the Emotional Intelligence Institute, and the Founding Director of Confident Woman Australia, She is a dynamic and inspirational professional speaker and has the highest level of international accreditation in the speaking profession, (CSP).
  • She is the author of 20 CDs, 8 books and 3 DVDs.
  • In 2007/8 she instigated, funded and conducted a significant recording and research project into the factors reducing and improving self-confidence and self-esteem in Australian women. She recorded 14 amazing women as part of the project and has since released these recordings on three CD sets/MP3 recordings: "Confidence for women in social situations", "Confidence for women in public speaking", and "Confidence for women at work." 
  • She has qualifications in psychology (distinction), speech pathology (distinction), adult education and the Feldenkrais Method. 
  • She coaches and trains men in senior roles, older men, and men in positions of authority. These have included men in the police force, the armed forces, the oil and gas sector, local government, the energy and resources sector, academia, the public service, and more! 
  • She also coaches women in leadership and executive positions. 
  • She has held significant positions in the media, academia and the health care sector.
  • She is an engaging, warm, passionate presenter with a great sense of humour. She promises not to be boring.


This was the first tele-class I've attended. It was easy and a really convenient way to receive training - all in the comfort of my dining room! Rachel delivered excellent content and had plenty of great practical examples. I thoroughly recommend this type of training.

Kym Godfrey. Accent West. WA.

It was great to be able to do this live tele-class, in my own space and with no travel and accommodation expenses, but still being able to interact with other participants. Rachel's presentation was short, sharp and to the point; and I was able to take away so much from it, even though we only had an hour. I would recommend Rachel's live tele-classes to anyone wanting to acquire new skills, brush-up on old ones or discover something about themselves.

Cherie Wallace, Coordinator Statutory Planning, City of Kalgoorlie-Boulder, Western Australia.

Thank you Rachel! Your tele-class was a wonderful experience. Living in the country makes it difficult to gain access to valuable information and I find the webinar technology so easy. 

Donna Rayner, Project Officer, Mingenew-Irwin Group, Western Australia.

After the tele-class I can now see that conversations are about relationships and not time filling! It was excellent. I got lots of topic ideas. Thanks very much.

Robin Harroday, Queensland.