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EI Institute Store

Our store contains Australasia's premier range of professionally produced DVDs, CDs, eBooks, MP3s and books on the subject of emotional intelligence.

Product Categories

Payment Options

Payments may be made via credit card (no Paypal account required) or funded from your bank account (Paypal account required). Paypal is the world's leading online payment gateway.

Guarantee & Returns

We are so sure that the products will help you we offer a risk-free, twelve month, guarantee with all items. 

The EI Institute guarantees that, if after purchasing any of these products and regularly trying out the ideas that they contain, your communication or emotional management has not improved in any way, then you may ask for and receive your money back, any time in the next 12 months.

In the unlikely event that the DVD, CD or book is defective or faulty please notify us immediately, and return it to us within 14 days, and we will issue you with a replacement.

FREE shipping worldwide

Unlike many online stores there are no extra or hidden costs, postage and packing are free. There is no more to pay. And no matter where you are in the world we send them to you at the prices shown, via airmail

Delivery Times

All items are in stock unless otherwise indicated. CDs/DVDs and written books are dispatched within 5 days of receiving your order. For items sent within Australia, delivery is usually within 2-8 days of dispatch. For countries outside Australia, delivery times are subject to local postal and custom clearance variations. Items are always sent via airmail and usually arrive within 8-14 days of dispatch.

Download links for electronic files are sent to you via email within 30 minutes of payment being received.


When you place an order, we send an email to you containing a link to the PDF file. Our ebooks are fully compatible with Adobe Reader. Adobe Reader is available, free of charge, for PC, MAC, Android and iphone/ipad. Note that while PDFs will open in many applications other than Adobe, they may not display correctly and some functions, menus and links may not work.

Storage is easy. You can save the book on your computer as you would any other document.


When you place an order, we immediately send an email to you containing a link to a zip folder that contains the MP3 audio tracks. For infomation on unzipping files please search here.


DVDs are in PAL and NTSC format. PAL will play in DVD players manufactured for the Australian market, Europe and the UK, and these markets. NTSC is required for the USA. SECAM format is not supported.