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« 15. Emotionally intelligent ways to deal with low morale »

Written by Rachel Green. Director, The Emotional Intelligence Institute. Author of "How to develop emotional resilience and manage your emotions".

Low morale sucks energy out of an organisation, drains productivity and increases staff turnover and resentment. Yet I go into organisations where morale is low, especially during times of change, high pressure points and high staff turnover. So why wouldn't an organisation fix its low morale with more emotional intelligence?

Low morale is associated with a whole range of emotions which are destructive to your profit margin, to the health of your employees and associated with rising absenteeism.

If there is an emotional layer of destruction in an organisation then working to enhance the emotions is the most logical step to take, isn't it?

Want to improve your skills as an emotionally intelligent leader and overcome low morale? Then book into our smart leadership coaching package now.

Here are 5 emotionally intelligent ways to boost morale

  1. Care about your employees' feelings. When employees feel as though their top team or change management instigators do not care about their feelings then their feelings towards the organisation become more negative. This can undermine a change process, deplete productivity and increase conflict.
  2. Role-model emotionally intelligent behaviour. The emotions that you foster and give out have an influence on other people's emotions. If you want to improve the emotions of your employees then do something about those that you are role-modelling.
  3. Listen to your employees and stop talking at them. If morale is low your people probably do not feel listened to, understood or heard. When employees feel that they have been heard they are more likely to go with the ideas that you want them to adopt. It's not hard to fix this, you just have to listen without belittling, ridiculing or dismissing what they say or feel.
  4. Stop trying to make your employees excited about change. I have seen executives implementing change who send around upbeat memos about how wonderful the changes are or how positive the outcomes are going to be. This can alienate their employees who are feeling anxious, insecure, confused, vulnerable, overwhelmed, or exhausted. 
  5. Show some humanity. It is too easy to forget that the people you employ are people and not robots. There is a limit to how much productivity you can squeeze out of someone when you remove resources and increase the workload. Helping your people know how to manage high workloads and pressure by developing their emotional intelligence can help not only your employees but the whole organisation. Most organisations that are employers of choice have high levels of emotional intelligence. Does yours?

Be a high EI leader and develop your emotional intelligence now.

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Develop your emotional intelligence now.

Want to improve your skills as an emotionally intelligent leader and build a strong morale in your organisation or team? Then book into our smart leadership coaching package now.