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Dec212017

« 10. Positive emotions benefit organisations: Script »

Written by Rachel Green. Director, The Emotional Intelligence Institute. Author of "How to develop emotional resilience and manage your emotions".

How useful are positive emotions at work and why would anyone invest money, time and resources into developing them?

One of our emotional intelligence videos examines the benefits of developing positive emotions at both an individual level and an organisational level.

This article is a description of the main points discussed by us in the video.

Featured Video: 

Benefits of developing positive emotions at work.

You can watch the video here or go straight to the description of the points below the video.

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EMOTIONAL INTELLIGENCE VIDEO: Key points.

Emotional intelligence matters at work. Being able to develop positive emotions is just one aspect of emotional intelligence. Developing positive emotions in the workplace involves developing a positive framework in which to work. If members of staff feel appreciated or content they are more likely to:

  • Be engaged.
  • Be less involved with conflict.
  • Stay in the job for longer.

Positive emotions aren't a warm fuzzy thing about making everybody happy-clappy, but they are about helping people to stay buoyant and resilient. It is possible to use a whole series of strategies to develop positive emotions.

Emotional intelligence video 1: Disengaged staff

If you have staff who are not engaged, or who are stressed, developing positive emotions could significantly improve the situation.

There are many reasons why you may not be engaged in your work. For example, you may not enjoy your work because:

  • you don't get any praise from your supervisor or online manager,
  • your team may be in conflict, 
  • there may be misunderstandings, 
  • you may feel undervalued, 
  • or one of many other reasons.

If you are not happy in your work, you are more likely to leave. If you're going to leave, that is going to cost the organisation money.

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Emotional intelligence video 2: Why they benefit organisations

Positive emotions in the workplace can actually save money because an organisation is more likely to retain staff. This is why the practical application of emotional intelligence skills is valuable. Staff are more likely to stay if they feel:

  • Appreciation.
  • Contentment.
  • Enjoyment.
  • Enthusiasm.
  • Confidence.
  • Keenness.
  • Determination.

Also of benefit to an organisation, is the fact that many of the positive emotions lead to creativity and innovation. These are valuable in our current economic climate.

This is not just about feeling good so that work is a nicer place to be, it is so we retain staff. It actually has financial implications. Retention of staff saves you thousands because you don't have to find people to stand in to keep the projects going that were half-way through when a member of staff left.

Staff who are more engaged are likely to be more productive than those who are sulking because they felt insulted or intimidated by their boss, or, who are upset because they went to a meeting and didn't have a chance to speak out so they feel ignored.

These staff may stay at work without being productive. They may be spreading gossip, backstabbing, or undermining the whole team. They may also let the team down. All of this influences productivity.

Emotions drive behaviour in the workplace and positive emotions increase resilience, productivity and better team work.

Emotional intelligence video 3: Who cultivates positive emotions?

It is up to the leader in an organisation to foster positive emotions and to cultivate an environment where positive emotions thrive.

As an employee, you also have the opportunity to cultivate your own positive emotions even if your boss isn't helping you. It is all part of emotional intelligence.

It can also be really helpful if a whole team learns the techniques for developing positive emotions, as this means that the team can practise them together. Then the emotional intelligence of the whole team can flourish.

The idea is that a whole organisation can provide an environment where positive emotions are encouraged, developed and cultivated. It's a bit like having a garden and making the flowers grow.

  1. You can get out of bed in the morning and use a strategy to develop a positive emotion before you even get to work.
  2. You can be in your lunch break and do something to be more buoyant and resilient.
  3. You can leave work at the end of the day and practise another strategy so when you get home you are nicer to your family and you're not taking work stress home.

When individuals develop positive emotions for themselves, they're not so affected by negativity in the workplace. If there is bitching, backstabbing and gossip they don't have to be so wounded by it. They can stay buoyant and stay in an emotionally positive mindset.

Emotional intelligence video 4: How to cultivate them?

There are a variety of techniques to use to develop positive emotions.

For example, I have some people practising mindfulness meditation.

You may think that's really airy-fairy but there is a lot of research being done on the brains of people who practise mindfulness meditation and the positive results are encouraging.

For example, they've found there is a better concentration level in those who practise mindfulness. People are more likely to:

  • Stay focused and get a job completed.
  • Cope with distraction.
  • Be able to return to being focused on a job after being distracted.

An organisation which encourages its employees to practise mindfulness meditation can find that there is a greater level of calm among their people, they have less stress and therefore there is likely to be less conflict and thus less work-time lost.

Mindfulness is just one example of a strategy that both individuals and organisations can develop to foster positive emotions and this is measurable.

We are talking about scientifically qualified measurable results.

Yes, there are proven techniques that foster and cultivate positive emotions. These are the only techniques I am interested in.

For all the "nicey-picey" stuff, it's got to work.

Want to develop your emotional resilience, our unique 2 DVD set, plus ebook, plus MP3s are here to help you.

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Are you cultivating enough positive emotions at work?

Are you doing enough to cultivate pleasant and positive emotions at work? Or are you like most organisations, so busy trying to get the job done you only pay attention to the problems and risk losing staff as a consequence. How much is that costing you? Lots.

There is now ample evidence for the efficacy of a range of emotional development techniques that have been repeatedly and scientifically proven to cultivate positive emotions. Their value in the workplace is also proven.

How high is your emotional intelligence & emotional resilience?

There is so much that you can do to develop your emotional resilience and the E.I. Institute has a number of options to help you:

Worried that you don't have enough emotional resilience and that you need to develop your emotional intelligence more? Our unique, practical, 5-star emotional intelligence coaching package is available for you and includes the opportunity to have your emotional intelligence assessed. Boost your resilience now. Find out more here.