What is EI? Articles

What is EI? - Article categories


« 16. High emotional intelligence: Expressing emotions »

Written by Rachel Green. Director, The Emotional Intelligence Institute, accredited MSCEIT consultant.

There is no simple answer to the question, "What is emotional intelligence?" or "What is EQ?" because it is not a "thing", it is an intelligence; and it occurs to varying degrees and in different ways.

For example, people may have high, medium or low levels of emotional intelligence across the full seven dimensions of emotional intelligence. Thus they will have different levels of skill on the second dimension: "emotional expression".

There are many advantages in being able to express your own emotions clearly, respectfully and safely at work. I will list a few of them here and encourage you to add your own.

5 advantages of high level skills in emotional expression at work

  1. The pivotal advantage is that clear emotional expression, when done well and reliably, can build trust between people. This is vital for a productive working environment and successful leadership, and this is one of the many advantages of having high levels of emotional intelligence in this dimension. People will find it easy to know what is going on with you and not be left to guess. This in turn can help you create greater understanding about who you are and what you stand for, so that superiors, colleagues, clients, friends and family trust you.
  2. You may avoid misunderstandings and communication breakdowns, so that you get your message across more effectively when negotiating, presenting or chairing meetings, for example.
  3. When you express how you feel, in a safe, clear and respectful way others may be encouraged to do the same. You can thus become a role model of emotional intelligence in your organisation. This can be more productive and healthier than sweeping emotions "under the carpet".
  4. You may find it much easier to move through emotions so that you don't become stuck in negative emotions that are hurtful, harmful or unhappy.
  5. Creativity may flow more easily if you have freed yourself up from emotional blockages that can stifle creativity. Thus your problem solving skills may be enhanced.

Want to do the MSCEIT to measure your emotional intelligence? It is the gold-standard ability measure. To find out how to take the Mayer-Salovey-Caruso-Emotional-Intelligence-Test and gain feedback on the results from our Director, emotional intelligence specialist, Rachel Green, click here

Further resources on the Mayer Salovey emotional intelligence model.

4 extra advantages of high level skills in emotional expression.

  1. Your ability to engage an audience, to influence people and to persuade people can all be greater when your emotional intelligence includes clear emotional expression. So, for example, when you are presenting to your employees, you will be able to tell them how you feel about the news that you have, the decision that has been taken, or the results you are explaining, and thus you will be seen to be more authentic and honest.
  2. It will be easier to build employee engagement. Emotional expression includes the ability to express emotions such as pride, appreciation and gratitude. It is the expression of emotions such as these that help employees feel valued, significant and motivated, and which in turn foster productivity, commitment and staff retention.
  3. It can free you up from destructive behaviours such as passive aggression, manipulation and bullying.
  4. You will have greater choice over how you feel and greater control over what happens to you.

Have your emotional intelligence assessed now.

Want to know how high your emotional intelligence is? There is another model of emotional intelligence, by Salovey and Mayer, that has an ability-based emotional intelligence test called the MSCEIT which you can complete online.

Click here to find out how to take the Mayer-Salovey-Caruso-Emotional-Intelligence-Test (MSCEIT) and gain feedback on the results from our Director, emotional intelligence specialist, Rachel Green.

Develop your emotional intelligence now

We have many resources plus coaching packages to help you. Click here for the 5 star emotional intelligence coaching package, or for more details or to make a booking e-mail us now or pick up the phone and call us.

Develop your emotional intelligence now and lead a happier, more productive life and improve your work relationships, whether with colleagues, stakeholders or customers.