What is EI? Articles

What is EI? - Article categories

Monday
Mar122012

« 25. Low emotional intelligence: A bad decision »

Written by Rachel Green. Director, The Emotional Intelligence Institute, accredited MSCEIT consultant.

People's behaviour is driven by emotions.

Making decisions, especially about people management, would logically therefore involve an integration of emotional information with the cognitive data. This is part of the fourth dimension of emotional intelligence: emotional reasoning.

There are many problems that may arise if you have low-level skills in emotional reasoning. I will list a few of them here and encourage you to add your own.

Your communication and interactions may result in conflict, misunderstanding and a lack of buy-in.

How high is your emotional intelligence? Take the Mayer-Salovey-Caruso-Emotional-Intelligence-Test (MSCEIT) to find out and gain feedback on the results from our Director, emotional intelligence specialist, Rachel Green. Click here to find out how.

6 problems of low-level skills in emotional reasoning.

  1. You may protect the bottom line but sacrifice employee engagement and morale and end up with a high staff turn-over and not enough people to get the job done on time, on budget and to specification.
  2. You may find it hard to convince people to act on your decisions.
  3. You may leave your workforce, colleagues or family feeling insignificant or ignored and therefore un-cooperative. Emotional intelligence and emotional reasoning acknowledge how important peoples' emotions are to them.
  4. When you have ignored the emotions of the people to whom you are explaining your opinions or decisions you may be surprised and shocked by the outcomes of, and responses to, what you are saying. Hostility can increase unexpectedly when emotions have not been considered.
  5. You risk being perceived as "cold", "heartless", "uncaring" or 'blunt". None of these facilitate profitable or productive partnerships or relationships.
  6. If you are unable to predict accurately how you or other people will feel you may make poor decisions and poor choices. Emotional intelligence and emotional reasoning are not about random guesswork, they are about accuracy with emotions.

How well do you integrate accurate emotional data into your decisions?

Have your emotional intelligence assessed now.

Want to know how high your emotional intelligence is? There is another model of emotional intelligence, by Salovey and Mayer, that has an ability-based emotional intelligence test called the MSCEIT which you can complete online.

Click here to find out how to take the Mayer-Salovey-Caruso-Emotional-Intelligence-Test (MSCEIT) and gain feedback on the results from our Director, emotional intelligence specialist, Rachel Green.

Develop your emotional intelligence now

We have many resources plus coaching packages to help you. Click here for the 5 star emotional intelligence coaching package, or for more details or to make a booking e-mail us now or pick up the phone and call us.

Develop your emotional intelligence now and lead a happier, more productive life and improve your work relationships, whether with colleagues, stakeholders or customers.