What is EI? Articles

What is EI? - Article categories


« 32. Emotional intelligence case study: Should I go? »

Written by Rachel Green. Director, The Emotional Intelligence Institute, accredited MSCEIT consultant.

There is a difference between making an emotional decision and making an emotionally intelligent one.

This emotional intelligence case study shows how skills on dimension four of the Genos EI model: "Reasoning with emotions" can impact on important work decisions.

San Francisco here I come

Case study of emotional intelligence

I received a phone call once, to attend a conference in San Francisco. Imagine my delight at receiving such an invitation. I had never been to San Francisco before and I'd heard a lot about it and it sounded amazing. It was also a trip I could take with a close friend as she was attending the conference too.

My immediate response was, of course, to say "Yes" enthusiastically.

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Was this an emotionally intelligent decision?

No, not at all. It was a straight out emotional one. The only piece of information I had considered was my own enthusiasm.

As I reflected on this I decided I needed to also consider other emotional data, from my family and my boss. I also needed to factor into my decision cognitive data, such as, how much money was involved, whether I had sufficient leave, and so on.

  1. I found out that my family was dismayed at the idea of my being away from home again, as I had already had big chunks of time away for study reasons. 
  2. The manager I was working for thought the timing was bad and he didn't want me to be away from work at that time.
  3. Financially, I discovered the people expected me to pay my own way and I did not have much in the way of surplus cash at that time.

I sat down and reconsidered my decision, only this time with emotional data from a number of sources, plus all the relevant facts and figures. I made a very different decision. Next day I called back and gave my apologies.

I am sure this was the right decision. Reasoning with emotions means that you do include emotional data into your decisions, but it doesn't mean emotions are your only considerations.

How emotionally intelligent are your decisions?

Have your emotional intelligence assessed now.

Want to know how high your emotional intelligence is? There is another model of emotional intelligence, by Salovey and Mayer, that has an ability-based emotional intelligence test called the MSCEIT which you can complete online.

Click here to find out how to take the Mayer-Salovey-Caruso-Emotional-Intelligence-Test (MSCEIT) and gain feedback on the results from our Director, emotional intelligence specialist, Rachel Green.

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